Last updated: August 2025

At CognifAI, your trust is at the heart of everything we do. We are committed to respecting and protecting your privacy and ensuring that any personal or business information you share with us is handled responsibly, transparently, and securely.

This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, services, and solutions.

1. Information We Collect

We may collect different types of information depending on how you engage with us:

1.1 Personal Information

Name, email address, phone number, company name, and job title when you fill out forms or contact us.

1.2 Business Information

Company needs, project details, or documents shared for solution development.

1.3 Technical & Usage Data

IP addresses, browser type, operating system, pages visited, time spent, and referral sources to improve user experience.

1.4 Cookies & Tracking Technologies

Cookies, analytics tools, and similar technologies that help us understand how users interact with our website.

2. How We Use Your Information 

We use the information we collect to:
- Respond to inquiries and provide requested services.
- Personalize website experiences and improve our offerings.
- Share updates, newsletters, and marketing communication (only with your consent).
- Ensure compliance with applicable laws and regulations.
- Secure our website and services against unauthorized access or misuse.

3. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share data in these limited circumstances:
- Service Providers: With trusted third-party vendors who support operations such as hosting, analytics, or payment processing.
- Legal Obligations: If required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or restructuring, data may be transferred to new ownership under the same privacy protections.

4. Data Storage & Retention

Your data is stored securely on encrypted servers.
We retain personal information only for as long as necessary to fulfill business purposes or comply with legal obligations. Once no longer needed, information is deleted or anonymized.

5. International Data Transfers

As CognifAI works with clients across regions, your data may be transferred and processed outside your home country. In such cases, we ensure adequate safeguards (such as standard contractual clauses or equivalent protections) are in place.

6. Your Rights

Depending on your location, you may have the following rights:
● Access & Portability – Request a copy of the data we hold about you.
● Correction – Ask us to update or fix inaccuracies in your data.
● Deletion – Request that we delete your personal data.
● Restriction – Limit how we process your information.
● Opt-out – Withdraw consent for marketing communications at any time.

To exercise these rights, email us at privacy@cognifai.com

7. Children’s Privacy

CognifAI does not knowingly collect or process personal information from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us immediately for removal.

8. Security of Your Data

We apply strong technical, organizational and administrative measures, including:
● Encrypted storage and transmission.
● Strict access controls.
● Continuous monitoring for vulnerabilities and threats.
● While no system can be 100% secure, we work diligently to keep your data safe.

9. Cookies & Tracking

We use cookies and analytics tools to:
- Remember user preferences.
- Improve website functionality.
- Analyze traffic and behavior trends.
- You may disable cookies in your browser settings, though certain features may not function properly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.